Return Policy

Returns

We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition .
1. Please contact Customer Service on our site, indicating the item(s) you would like to return and the reason.
2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office.
4. Most returns are processed within 5 business days after we receive your package. We'll issue the refund to your PayPal account if we are not otherwise informed to refund to your payment account in advance. Once your refund has been issued, you will receive a confirmation email.

Return Conditions

1. You have 30 days to decide if an item is right for you, if you would like to return the item please contact us within 30 days of delivery.
2. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
4. Items with non-returnable marks and free gifts cannot be returned.
5. We do not accept returned items that have been sent back without proper returns requests.
6. We do not offer Freight To Collect (FTC) service for the packages returned to us.
7. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-Samodra products .
Note: If the return is caused by the consumer, the consumer should be responsible for the shipping costs. The specific fee should be based on the express company you choose.If, for our reasons, the goods received are damaged or incorrect and the consumer is not obliged to bear the shipping costs.

Return Address

Room 478 1002-1,Xinglinwan Road, Xiamen, 35, 361000, China.
Please contact our Customer Service if you wish to return any items to the nearest return address. You will receive a response as soon as possible.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

Contact us

If you have any questions about your return or our return conditions, you can contact our customer service by email: support@samodrahome.com.

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